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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Joyce Alesi

July 1, 2026

5  out of  5
rating by Joyce Alesi
"Danielle was Amazing. She explained everything answered all my questions and got me a great rate."
We responded:
"Great to hear Joyce. Always a good day when we can save you money and provide you with a true agent experience. Thanks for choosing us as your State Farm insurance agency"
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Karmo D. Ville

June 26, 2026

5  out of  5
rating by Karmo D. Ville
"Danielle was exceptionally helpful."
We responded:
"Happy to hear that Karmo, we appreciate you choosing us as your Delaware State Farm agency!"
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Jacquelyn O'Neill

June 16, 2026

5  out of  5
rating by Jacquelyn O'Neill
"I have been a customer with this agency for many years. They have always been so friendly and helpful. They handle everything from my cars, kids cars, homeowners and life policies. I would highly recommend you call them if you're in the market for insurance coverage."
We responded:
"Thanks for the kind words Jacquelyn. We are so happy you have been such a loyal customer. Out agency takes pride in protecting our customers in many ways and love that you are taking advantage of multiple lines of insurance we offer."
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Shaunda Wilson

June 12, 2026

5  out of  5
rating by Shaunda Wilson
"I want to thank Danielle a State Farm representative for providing outstanding customer service. They were professional, patient, and took the time to explain all of my insurance options clearly. They worked hard to find me great coverage at a good price and made the entire process easy and stress-free. I truly appreciate their knowledge, responsiveness, and dedication to helping customers. I highly recommend them to anyone looking for insurance. Thank you for your excellent service Danielle."
We responded:
"This is great, thanks Shauna. So happy your experience with our agency was such a positive one. Welcome to our agency and thanks for choosing us as your insurance office!"
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Robert Waterfield

June 11, 2026

5  out of  5
rating by Robert Waterfield
"The representative kiley was very friendly and helpful and answered all the questions I had ."
We responded:
"Thanks so much Robert for taking a moment for the great review. We appreciate your business and choosing us as your insurance agency here in Delaware. We look forward to serving you in the future."
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ken balke

June 9, 2026

5  out of  5
rating by ken balke
"Agent Walker was very professional at all stages of obtaining insurance coverage for 2 of my vehicles and home insurance. All documents were mailed to me within days. She had a very pleasant demeanor and a great personality. The quotes from State Farm were much lower than progressive , especially home owners insurance. Very pleased with all phases of the process."
We responded:
"Ken, thanks for choosing us as your insurance agency. I am happy we were able to provide you a less expensive quote than and show the value of our having an agent on your side. We appreciate you!"
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David Verkade

June 5, 2026

5  out of  5
rating by David Verkade
"Had A great experience with Danielle, she explained the auto policy and homeowners policy quite well. I was very satisfied with her descriptions. My time was well spent. Thanks again, Danielle."
We responded:
"David, thanks for taking a moment to give us a review. We truly appreciate your business and trust."
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Jen Staley

June 5, 2026

5  out of  5
rating by Jen Staley
"Amy provided exceptional service today! She was personable, funny and had everything finished in no time. Anyone who has a chance to deal with Amy feels like shes that good neighbor!!! Lol! Thanks Amy!!"
We responded:
"Thanks Jen, we are happy to have you as a customer! We appreciate you choosing us for your insurance needs here in Delaware."
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Terry

June 3, 2026

5  out of  5
rating by Terry
"Kiley Walker was awesome!! Thank you."
We responded:
"Thanks Terry, we appreciate you!"
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Ronni Mills

June 3, 2026

5  out of  5
rating by Ronni Mills
"Daniela was extremely helpful and saved me a lot of money. I will now be paying less than 1/2 of what l was quoted through Progressive.
Thank you, Danielle!"
We responded:
"So happy to hear that Ronni, welcome to our insurance agency. We appreciate you!"
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Duane La Grange

June 1, 2026

5  out of  5
rating by Duane La Grange
"Danielle Albertson at the State farm office agent Matt Basile in the Middle Town Odessa Townsend area just informed me that she is the newest employee with that agent. That being said, she's also been with State farm for 10 years with another agency. To be honest she should be the highest paid employee at Matt's agency. She was knowledgeable, courteous, and made all of my insurance needs very easy to understand with no pressure. If I could give more than five stars I would and I probably throw the moon in with it."
We responded:
"Duane, thank you for taking the time to give us kudos. We are happy your experience was an exceptional. We truly appreciate you choosing us for your insurance needs!"
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Adriane Duplessis

May 29, 2026

5  out of  5
rating by Adriane Duplessis
"This group is the sweetest group of people to work with. Tammy was able to get me a quote and helped answer all of my questions, she is excellent. They were also able to save me money on both my homeowner's insurance and my auto insurance by bundling. I highly recommend this team of professionals."
We responded:
"Adriane, first of all thank you for choosing us for your insurance needs! We truly appreciate the kind words and as a small business owner this is all I can ask for from my great team. Thanks!"
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Eli Rodriguez

May 26, 2026

5  out of  5
rating by Eli Rodriguez
"My name is Eli Rodriguez my experience with my agent Kiley at State farm has been very wonderful she has helped me with a claim and I am getting reimbursed for the money that I put out. The State farm in Smyrna I will recommend everybody to go there I want to thank the family at State farm in Smyrna very much."
We responded:
"We are appreciative of the kind words Eli. Thanks again for choosing the Matt Basile state farm agency here in Delaware!"
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REBECA RAMIREZ

May 20, 2026

5  out of  5
rating by REBECA RAMIREZ
"Danielle has been the best insurance agent I have ever dealt with, she is always there to answer any questions and explain everything clearly. I would highly recommend you give her a call for all your insurance needs."
We responded:
"Thanks for taking the time to give us such a great review Rebeca. We appreciate you choosing his as your insurance agency here in Delaware!"
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melinda Mcallister

May 8, 2026

5  out of  5
rating by melinda Mcallister
"Danielle was extremely helpful and wonderful to work with. She took her time to really help me with changing my insurance."
We responded:
"Very happy to hear that Melinda, thanks for choosing us as your insurance agency!"
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Jennifer Evans

May 4, 2026

5  out of  5
rating by Jennifer Evans
"Danielle made the entire process of applying for my State Farm insurance smooth and stress-free from start to finish. She was knowledgeable, patient, and took the time to explain all of my options clearly so I could make the best decision for my needs. Her communication was excellent, and she stayed on top of everything every step of the way. I truly felt supported throughout the entire process. If someone is looking for a professional, responsive, and genuinely helpful agent , I we always recommend Danielle."
We responded:
"Thank you Jennifer and welcome to our insurance agency, we are happy you chose us!"
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John Brennan

May 3, 2026

5  out of  5
rating by John Brennan
"Danielle Albertson at Matt Basile Insurance and financial services Inc. was awesome to work with. Danielle helped me & my wife tremendously. She provided quotes & guided us through the process of purchasing State Farm Auto insurance & an umbrella policy. Danielle was professional, very knowledgeable and very helpful coordinating our home insurance with State Farm. I will recommend Danielle to family, friends, and neighbors for their insurance needs. She is a great asset for State Farm & the Matt Basile Insurance Agency. 5 Stars!!!"
We responded:
"John, thank you for taking the time to review us, I truly appreciate the time and effort. I look forward to working with you for years to come and thanks for choosing us as your insurance agency here in Delaware!"
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Kevin Thomas

May 2, 2026

5  out of  5
rating by Kevin Thomas
"I met with Danielle an agent with Matt Basile and State Farm. Danielle reviewed all my policies, coverages and any discounts I was eligible. She was thorough. Professional and very helpful. This is one of the reasons I have been a State Farm the customer service and Danielle are the best ."
We responded:
"Happy to hear your experience with our agency has been great this far. We appreciate you Kevin!"
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Me Mine

April 20, 2026

5  out of  5
rating by Me Mine
"Very helpful"
We responded:
"Thanks, we appreciate it!"
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Gloria Garzarella

April 16, 2026

4  out of  5
rating by Gloria Garzarella
"Kylie was helpful and professional and followed up with me via email as promised."
We responded:
"Thanks Gloria, glad we could help!"
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Joe

April 15, 2026

5  out of  5
rating by Joe
"25 minute phone conversation. I now have two cars covered for half the price of one at Allstate. It is hard to ask for any more than that. Tammy was very helpful and kind. Thanks!"
We responded:
"I’m really happy that you had that experience with us Joe. Of course we always strive to provide a great value as insurance agents. It’s even better when we can get you some cheap car insurance!"
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Troy Bembenek

April 13, 2026

5  out of  5
rating by Troy Bembenek
"Thank you Tammy for setting up the insurance for my new truck. I appreciate how quick and thorough you were in ensuring that we didn't miss any details."
We responded:
"Thanks Troy. We appreciate you choosing us as your insurance agency. Looking forward to working with you for a long time!"
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G Bach

April 12, 2026

5  out of  5
rating by G Bach
"Quick and easy Insurance purchasing process!!"
We responded:
"Thanks we appreciate you!"
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Lucas Zlock

April 9, 2026

5  out of  5
rating by Lucas Zlock
"Tammy is great, always quick to reply!"
We responded:
"Thanks Lucas! "
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Geoff Hunter

April 2, 2026

5  out of  5
rating by Geoff Hunter
"Just bigging up Ms Kiley she makes my day yesterday when I spoke with her she has a great personality I wish there was more stars to give keep on being YOU...."
We responded:
"Thanks Geoff, we appreciate you taking a couple minutes to give us a shout out!"