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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Dawn Arnold

July 22, 2026

5  out of  5
rating by Dawn Arnold
"Kylee isn't agent and is very good at what she does good rates and friendly service."
We responded:
"Thanks so much Dawn for taking a moment to review us. We are happy you chose us as your State Farm Agent!"
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Nicole Baver

July 21, 2026

5  out of  5
rating by Nicole Baver
"We just switched to State Farm today and I had the pleasure of speaking with Kiley. She by far was the biggest help and was able to answer any questions I had! I would 100% recommend her and Matt Basile State Farm!"
We responded:
"Great review, thanks me for taking the time to send this along Nicole. We appreciate you choosing us as your State Farm insurance agent here in Delaware and look forward to working with you!"
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Adam Abrams

July 20, 2026

5  out of  5
rating by Adam Abrams
"Thank you!! Fantastic experience!"
We responded:
"Thanks Adam, for choosing us for your insurance needs!"
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Ronald Gatti

July 17, 2026

5  out of  5
rating by Ronald Gatti
"Kylie was easy to talk to and amazing!! Saved me 50% off of what Progrssive was charging me!!!"
We responded:
"Thanks Ronald, we are always happy to provide that kind of value. We appreciate you choosing us for your insurance needs and look forward to working with you!"
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Jennifer Edwards

July 16, 2026

5  out of  5
rating by Jennifer Edwards
"Professional, courteous, knowledgeable"
We responded:
"Thanks Jennifer, we appreciate you choosing us for your insurance needs!"
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KeYana

July 10, 2026

5  out of  5
rating by KeYana
"Danielle Albertson at State Farm is absolutely amazing! From the very beginning, she was kind, patient, and genuinely invested in helping me find the best coverage for my needs. She took the time to explain everything clearly, answered all of my questions, and stayed consistent throughout the entire process.
The best part? She helped me get a lower rate than I was paying with my previous insurance company without sacrificing the coverage I needed. Her professionalism, knowledge, and friendly personality made what could have been a stressful experience feel easy and reassuring.
If you're looking for an insurance agent who truly cares about her clients, Danielle is the one. She has such a warm, positive spirit that makes you feel valued, not just like another customer. I highly recommend her to anyone looking for excellent service and someone who goes the extra mile. Wishing Danielle continued success and many more happy clients—she truly deserves it!"
We responded:
"Wow KeYana, thanks so much for taking the time for such a great review! We are happy you were given enough knowledge about what you were buying as well as saving you money on your insurance. Thanks for choosing us as your State Farm Agent here in Delaware!"
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Donte Harris

July 7, 2026

5  out of  5
rating by Donte Harris
"This office is very helpful and Kiley is such a pleasure. Thank you for all your knowledge and help"
We responded:
"Thanks Donte!"
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Dennis Delgado

July 7, 2026

5  out of  5
rating by Dennis Delgado
"Kiley is my GO-TO-Agent. Every time I need help with my insurance, she’s there to help. I feel at ease knowing I’m in good hands. A true professional, knowledgeable and make you feel your part of a family. Thank you so much."
We responded:
"Thanks for taking the time to give us such a great review Dennis. We appreciate you choosing us for your insulate needs!"
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Scott Hadaway

July 3, 2026

5  out of  5
rating by Scott Hadaway
"Danielle was awsome very knowledgeable and was easy to deal with, she made the whole process go smooth for us. Thanks"
We responded:
"Welcome to our State Farm agency Scott! We appreciate you choosing us and look forward to working with you in the future."
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Darren Petty

July 3, 2026

5  out of  5
rating by Darren Petty
"Great conversation with Danielle. Very informative very helpful. She’s the reason I switched to State Farm"
We responded:
"Very happy to hear that Darren, thanks for choosing us as your State Farm agency. We look forward to working with you for years to come!"
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Joyce Alesi

July 1, 2026

5  out of  5
rating by Joyce Alesi
"Danielle was Amazing. She explained everything answered all my questions and got me a great rate."
We responded:
"Great to hear Joyce. Always a good day when we can save you money and provide you with a true agent experience. Thanks for choosing us as your State Farm insurance agency"
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Karmo D. Ville

June 26, 2026

5  out of  5
rating by Karmo D. Ville
"Danielle was exceptionally helpful."
We responded:
"Happy to hear that Karmo, we appreciate you choosing us as your Delaware State Farm agency!"
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Jacquelyn O'Neill

June 16, 2026

5  out of  5
rating by Jacquelyn O'Neill
"I have been a customer with this agency for many years. They have always been so friendly and helpful. They handle everything from my cars, kids cars, homeowners and life policies. I would highly recommend you call them if you're in the market for insurance coverage."
We responded:
"Thanks for the kind words Jacquelyn. We are so happy you have been such a loyal customer. Out agency takes pride in protecting our customers in many ways and love that you are taking advantage of multiple lines of insurance we offer."
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Shaunda Wilson

June 12, 2026

5  out of  5
rating by Shaunda Wilson
"I want to thank Danielle a State Farm representative for providing outstanding customer service. They were professional, patient, and took the time to explain all of my insurance options clearly. They worked hard to find me great coverage at a good price and made the entire process easy and stress-free. I truly appreciate their knowledge, responsiveness, and dedication to helping customers. I highly recommend them to anyone looking for insurance. Thank you for your excellent service Danielle."
We responded:
"This is great, thanks Shauna. So happy your experience with our agency was such a positive one. Welcome to our agency and thanks for choosing us as your insurance office!"
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Robert Waterfield

June 11, 2026

5  out of  5
rating by Robert Waterfield
"The representative kiley was very friendly and helpful and answered all the questions I had ."
We responded:
"Thanks so much Robert for taking a moment for the great review. We appreciate your business and choosing us as your insurance agency here in Delaware. We look forward to serving you in the future."
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ken balke

June 9, 2026

5  out of  5
rating by ken balke
"Agent Walker was very professional at all stages of obtaining insurance coverage for 2 of my vehicles and home insurance. All documents were mailed to me within days. She had a very pleasant demeanor and a great personality. The quotes from State Farm were much lower than progressive , especially home owners insurance. Very pleased with all phases of the process."
We responded:
"Ken, thanks for choosing us as your insurance agency. I am happy we were able to provide you a less expensive quote than and show the value of our having an agent on your side. We appreciate you!"
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David Verkade

June 5, 2026

5  out of  5
rating by David Verkade
"Had A great experience with Danielle, she explained the auto policy and homeowners policy quite well. I was very satisfied with her descriptions. My time was well spent. Thanks again, Danielle."
We responded:
"David, thanks for taking a moment to give us a review. We truly appreciate your business and trust."
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Jen Staley

June 5, 2026

5  out of  5
rating by Jen Staley
"Amy provided exceptional service today! She was personable, funny and had everything finished in no time. Anyone who has a chance to deal with Amy feels like shes that good neighbor!!! Lol! Thanks Amy!!"
We responded:
"Thanks Jen, we are happy to have you as a customer! We appreciate you choosing us for your insurance needs here in Delaware."
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Terry

June 3, 2026

5  out of  5
rating by Terry
"Kiley Walker was awesome!! Thank you."
We responded:
"Thanks Terry, we appreciate you!"
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Ronni Mills

June 3, 2026

5  out of  5
rating by Ronni Mills
"Daniela was extremely helpful and saved me a lot of money. I will now be paying less than 1/2 of what l was quoted through Progressive.
Thank you, Danielle!"
We responded:
"So happy to hear that Ronni, welcome to our insurance agency. We appreciate you!"
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Duane La Grange

June 1, 2026

5  out of  5
rating by Duane La Grange
"Danielle Albertson at the State farm office agent Matt Basile in the Middle Town Odessa Townsend area just informed me that she is the newest employee with that agent. That being said, she's also been with State farm for 10 years with another agency. To be honest she should be the highest paid employee at Matt's agency. She was knowledgeable, courteous, and made all of my insurance needs very easy to understand with no pressure. If I could give more than five stars I would and I probably throw the moon in with it."
We responded:
"Duane, thank you for taking the time to give us kudos. We are happy your experience was an exceptional. We truly appreciate you choosing us for your insurance needs!"
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Adriane Duplessis

May 29, 2026

5  out of  5
rating by Adriane Duplessis
"This group is the sweetest group of people to work with. Tammy was able to get me a quote and helped answer all of my questions, she is excellent. They were also able to save me money on both my homeowner's insurance and my auto insurance by bundling. I highly recommend this team of professionals."
We responded:
"Adriane, first of all thank you for choosing us for your insurance needs! We truly appreciate the kind words and as a small business owner this is all I can ask for from my great team. Thanks!"
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Eli Rodriguez

May 26, 2026

5  out of  5
rating by Eli Rodriguez
"My name is Eli Rodriguez my experience with my agent Kiley at State farm has been very wonderful she has helped me with a claim and I am getting reimbursed for the money that I put out. The State farm in Smyrna I will recommend everybody to go there I want to thank the family at State farm in Smyrna very much."
We responded:
"We are appreciative of the kind words Eli. Thanks again for choosing the Matt Basile state farm agency here in Delaware!"
Profile photo of REBECA RAMIREZ

REBECA RAMIREZ

May 20, 2026

5  out of  5
rating by REBECA RAMIREZ
"Danielle has been the best insurance agent I have ever dealt with, she is always there to answer any questions and explain everything clearly. I would highly recommend you give her a call for all your insurance needs."
We responded:
"Thanks for taking the time to give us such a great review Rebeca. We appreciate you choosing his as your insurance agency here in Delaware!"
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melinda Mcallister

May 8, 2026

5  out of  5
rating by melinda Mcallister
"Danielle was extremely helpful and wonderful to work with. She took her time to really help me with changing my insurance."
We responded:
"Very happy to hear that Melinda, thanks for choosing us as your insurance agency!"