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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Mickie Troubetaris

March 16, 2023

5  out of  5 rating by Mickie Troubetaris
"Tammy was absolutely amazing she made the process quick and easy! Thank you for making the process so painless."

Nikkie Burnett

March 14, 2023

5  out of  5 rating by Nikkie Burnett
"Tammy was very helpful. She made the process of changing my policy very easy. I have dealt with other State Farm Agents and my experience has not been so pleasant. I want to thank Tammy and Matt Basile's office for being so easy to work with."

Joseza Pennewell

March 8, 2023

5  out of  5 rating by Joseza Pennewell
"Tammy was very nice and patience with me. Her customer service skills were AWSOME"

Lucas Zlock

February 7, 2023

5  out of  5 rating by Lucas Zlock
"Great customer service from Tammy!"

LaToya Brown

January 30, 2023

5  out of  5 rating by LaToya Brown
"AWESOMESAUCE! Tammy is the BEST insurance agent around. So personable, understanding and patient. She always looks for the best ways to save you money. Please check out Matt Basille State Farm Insurance."

Ross Millius

January 22, 2023

5  out of  5 rating by Ross Millius
"Jana was great and cut my bill in half! Highly recommended."

Tiffany Baynard

January 19, 2023

5  out of  5 rating by Tiffany Baynard
"Tammy was amazing. I called to get auto insurance and she helped me out with everything that I needed. She was very knowledgeable and went above and beyond to get me the best rate possible."

Charles Dorsey

December 27, 2022

5  out of  5 rating by Charles Dorsey
"Amy, is very helpful and friendly... and is amazing at what she does!"

Pam Dorsey

December 27, 2022

5  out of  5 rating by Pam Dorsey
"Amy is an amazing agent/person. She always goes over and above her duties!!! If she doesn't know an answer she will find out and get back to you right away!!!"

Chantel Collie

December 6, 2022

5  out of  5 rating by Chantel Collie
"The staff here are wonderful! They all make sure you’re informed about your policies and provide you with information to save you money."


November 5, 2022

5  out of  5 rating by Mickey
"Jana was so sweet and so helpful! She answered all my questions and made sure I understood everything I really appreciate it!"

Katie Gibbs

October 22, 2022

5  out of  5 rating by Katie Gibbs
"I completed an online quote over the weekend which led to a follow up call the following Monday. I spoke with Amy who was OUTSTANDING. She was so easy to work with and quick with the delivery of the new policy. Highly recommend working with this team. Thank you so much!"

Paul Thompson

October 18, 2022

5  out of  5 rating by Paul Thompson
"I have had an excellent experience with Matt's office. Jana Gindhart has been my contact person. She is personable and professional and has gone above and beyond to help me."

Becky Thompson

October 17, 2022

5  out of  5 rating by Becky Thompson
"Jana Gindhart was excellent and was able to explain all aspects of rental insurance."

Janel Carey

September 2, 2022

5  out of  5 rating by Janel Carey
"Super helpful ladies at this office. Jana and Tammy have gone above and beyond for us on multiple occasions."

Kimberly Vidrine

August 31, 2022

5  out of  5 rating by Kimberly Vidrine
"Tammy and the rest of the staff at Matt Basile- State Farm Insurance are amazing! Whenever I contact them, I always receive prompt, courteous, and knowledgeable service."

Brenda Gewain

August 31, 2022

5  out of  5 rating by Brenda Gewain
"The State Farm agents at Matt Basil’s have been very helpful to me. They always make sure I understand completely what the situation is and help me find a solution. They are definitely the insurance agents choice for me. I look forward to going into their office and talking with them not necessarily just about insurance but anything under the sun."

Angela Seaver

August 31, 2022

5  out of  5 rating by Angela Seaver
"Tammy Is amazing. I called to add a vehicle to my insurance and did not have all the correct info at hand. She was very patient while I grabbed it. I would recommend speaking with her if you call."

Erica Hedden

August 31, 2022

5  out of  5 rating by Erica Hedden
"We have car insurance and everything has been great! Best customer service around! Love State Farm!!!"

Darlene Bennett

August 24, 2022

5  out of  5 rating by Darlene Bennett
"I am very satisfied with State Farm. The agent that helped me with my glass claim was awesome and quick to respond"


June 27, 2022

5  out of  5 rating by Me
"After 2 other bad experiences with agents, I finally nailed the right crew! So glad I switched to Matt Basiles state farm group! They are licensed and available to help and that's exactly what they do!!! Jana was a huge help! She gave me info I needed in a matter of no time. This place knows what they are doing!"

P Abernethy

June 23, 2022

5  out of  5 rating by P Abernethy
"This State Farm team has been super helpful and kind in their work with me. I highly recommend them for personal assistance and good policies."

sherri collier

June 1, 2022

5  out of  5 rating by sherri collier
"Jen H is amazing. She has always been there to answer our policy questions and ensure we are getting the most savings available. Super helpful!!"

Roland Lomax

February 4, 2022

5  out of  5 rating by Roland Lomax
"I just want to commend Tammy for her exceptional service that she's doing for her clients on behalf of Matt Basile's State Farm Insurance Company in Smyrna.Tammy is very prompt answering my questions and concerns and she possesses excellent knowledge when it comes to getting matters resolved quickly. You have a winner's attitude in Tammy and I appreciate that she takes her clients' needs seriously and I'm pretty sure she's a valuable member of your team. She's a pleasure to work with."

Krystalyn Kirschner

November 14, 2021

5  out of  5 rating by Krystalyn Kirschner
"My experience with this office has been nothing but great since day 1. Recently Fred he helped me immensely, but I have never spoken with anyone there that didn’t treat me with kindness."