State Farm® Insurance Agent Matt Basile
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Lori Coaxum
October 4, 2024
"Amy was knowledgeable and quick with providing me the information I needed. Awesome customer service!"
"Very happy to hear that, thanks Lori for your continued trust in our agency!"
chaunya ward
September 18, 2024
"Tammy is the absolute best. She is always pleasant and responds expeditiously to my emails/phone calls concerning my auto and home insurance. If you want an agent that is always happy to help you; contact Tammy. I'm trying to get my whole family with State Farm because of the wonderful service & great pricing."
"Thanks Chauyna, glad we are meeting your expectations!"
Daniel Stevenson
September 10, 2024
"Amy made it pleasantly painless to switch my home and auto insurance from my previous provider, who I had for over 20 years, and saved me loads."
"Welcome to our office, I am happy to hear you had such a smooth transition placing your home and auto insurance with us. Thanks Daniel!"
Pamela S (Trixiemay)
September 3, 2024
"Super helpful, very professional a pleasure to work with!"
"Glad to hear that, please let me know what we could have done better. Thanks Pamela!"
Sealcoatersparadise
September 3, 2024
"very pleased with service and representation of Matt's office. Ended up getting a great rate and have had good experience with the accidents that people have hit me in."
"Very happy to hear we are providing value and you saved money on your insurance at the same time. Thanks!"
Mickie Troubetaris
August 28, 2024
"Tammy was absolutely amazing she made the process quick and easy! Thank you for making the process so painless."
"Thanks Mickie, I appreciate it!"
Cristina Rose
August 21, 2024
"Jane was super easy and friendly to work with. She made the process of switching insurance companies seamless."
"Very happy to hear that, thank you for your business and trust Cristina!"
Dan Verbeck
August 1, 2024
"Very helpful and professional"
"Thanks Dan, we appreciate it!"
Benjamin Schlusser
July 25, 2024
"This office was so helpful in getting me a renter's insurance policy for a short term. I was staying at a place for less than one year, and this office was able to fit my needs without requiring me to commit to a full year policy. Amy was extremely helpful. Every time I called this office, whatever I needed was taken care of in just a few seconds. I enthusiastically recommend."
"We appreciate uou reaching out to us, thanks Benjamin!"
Angela Falco
July 18, 2024
"I was able to switch my car insurance over easily and save $100 a month by switching. Amy was amazing and super nice."
"We love it, so happy you chose us for your instance needs and saved money at the same time. Thanks Angela!"
Amanda Ritzke
July 15, 2024
"Amy was super helpful! She explained everything when I was switching my insurance from PA to DE!"
"Very happy to hear that, welcome to Delaware and thanks for choosing us as your insurance agency Amanda!"
Ashley Rogers
July 5, 2024
"The office manager, Jennifer, is absolutely amazing! You can tell she has passion for what she does and wants to take care of all her clients service needs!"
"Thanks Ashley, we appreciate you!"
Debbie Webb
July 5, 2024
"Amy was great to work with she answered all questions I had and was concerned about my insurance needs. We worked on several policies for my family needs."
"Happy to hear that Debbie, thanks for choosing us as your insurance agency!"
ScottT
June 29, 2024
"Horrible customer service."
Serrena Murphy
June 21, 2024
"Tammy is exceptional, she works above and beyond her limits just to make sure you are giving the BEST over at Matt Basile State Farm agent in Smyrna DE. No one has come close to her dedication in getting your policies up and running and she's always available each and every time with questions you may have. She's the Best!:)"
"Thank you Serrena, we appreciate you!"
Zhendong Cao
June 20, 2024
"This is my third time working with Tammy for my insurance needs, and once again, she has exceeded my expectations. Tammy is professional, always reachable, and remarkably patient in explaining the intricacies of the policy to me. She makes the process seamless and stress-free. Tammy truly is a fantastic agent, and I highly recommend her to anyone looking for reliable and top-notch insurance services. Thank you, Tammy, for your outstanding service!"
"Very happy to hear that. We appreciate you choosing us as your insurance agency, thanks Zhendong!"
Amy B
June 19, 2024
"Very helpful, quick and friendly service."
"Thanks Amy!"
Linda
June 5, 2024
"Being a new customer of State Farm I have to say, it’s one of the best (if not the best) company I’ve ever worked with. Began new policy in January and 1/24 I had a minor car accident. Not one word was said to me even tho I felt so bad. Then husband has been out of work for months and the girls in the office worked with me to keep my policy active. I’d recommend Matt Basilles office in a heartbeat. #1 definitely in my eyes."
"Thank you for the kind words. We truly appreciate you and thanks for trusting us with your insurance needs!"
Shay S
May 24, 2024
"I am so thankful for the Team at the Matt Basile State Farm Insurance Agency. The Team’s compassion and understanding made this hectic situation more bearable."
"Thank you for taking a minute, very happy to hear we deliver on our promise. We appreciate it you!"
Denise Williams
May 17, 2024
"Hi Matt, The service Amy Skay provided to me on 05/01/24 extends far beyond thank you. Shortly after my original agent retired, service had become so stressful. I was starting to feel moments of bewilderment, as I was trying to maintain my Statefarm auto insurance of over 30 years. The patience, understanding, and professionalism that she provided to me on that day in which I walked into your office was such a blessing. I was surprised that Amy wasn't the supervisor/manager, seeing how her professionalism clearly identifies her as being in that type of role. The irony of it all..., you never know when a blessing is coming your way and I truly believe she was my blessing that day. Please let Amy know it was truly a pleasure that she was the person I spoke with that day? But at the same time, I must say to you thank you for having such a competent employee. Thank you and have a wonderful day. Denise Williams"
"So happy to hear that Denise, we truly appreciate the opportunity to have you as our customer. Thanks you!"
Clara Purnell
May 15, 2024
"Very friendly and professional staff."
"Thanks Clara, we appreciate you!"
Tito Martinez
May 9, 2024
"Fast and easy process"
"Thanks Tito!"
Susan Richardson
May 6, 2024
"I have been a client at Matt Basil's office in Smyrna for 37 years. I have always been treated with the upmost respect. All the girls are helpful and very friendly. Although I must give extra credit to Jana. Jana has gone above and beyond to always make my experience there more than welcoming . Jana goes that extra mile beyond her everyday duties to make sure every need is met. Thank you Jana!!"
"Susan, thank you for spending some time to review us. We truly appreciate you choosing us as your insurance agency!"
Mark Tobin
May 3, 2024
"Kelsey Did an amazing job helping me out with my new policy"
"Thanks Mark, happy we could help you with your insurance needs. We appreciate your business!"
James chase
May 1, 2024
"Matt and Jana are the best."
"Thanks James, we appreciate you!"